Frequently Asked Questions
Everything you need to know about shopping with Mollies Make & Create NZ.
Where does Mollies Make & Create NZ ship to?
We currently offer nationwide shipping across New Zealand. We use reliable local couriers to ensure your creative supplies reach you safely and promptly.
How long will it take to receive my order?
Orders are typically processed within 1-2 business days. Standard delivery within the North Island takes 2-3 business days, while South Island and rural deliveries may take 3-5 business days.
What payment methods do you accept?
We accept all major credit cards including Visa and Mastercard, as well as digital payment options like Apple Pay and Google Pay for a secure checkout experience.
Can I return an item if I change my mind?
Yes, we offer a 14-day return policy for unused and unopened items in their original packaging. Please note that shipping costs for change-of-mind returns are the responsibility of the customer.
Are your products suitable for professional crafters?
Absolutely! We source high-quality materials designed to meet the needs of both hobbyists and professional makers across New Zealand.
Do you offer bulk discounts for large projects?
We love supporting large-scale creativity! If you are looking to purchase items in bulk, please contact our team directly for a custom quote.